AiDA

Introduction

Overview of the AIDA platform and its core concepts

Last updated: 26 March 2026

Welcome to AIDA, a powerful multi-tenant SaaS platform designed to help organizations build, manage, and deploy AI agents at scale.

What is AIDA?

AIDA is a comprehensive workspace where teams can create intelligent AI assistants ("Agents") tailored to their specific needs. Whether you need an internal tool for analyzing documents, a customer support bot, or a research assistant, AIDA provides the infrastructure to build it securely and efficiently.

It allows you to organize your work into Organizations and Projects, ensuring that your data is secure, separated, and easily manageable.

Core Concepts

Understanding these three core building blocks will help you navigate the platform:

1. Organizations

The top-level container for your team. An Organization represents your company or business unit. It handles billing, member management, and high-level settings. You can invite multiple users to your organization and assign them specific roles.

2. Projects

Projects are collaborative workspaces within an Organization. You can think of them as folders or repositories for your specific initiatives (e.g., "Marketing Team", "Product Support", "Internal Data Analysis"). Each project contains its own set of Agents and resources.

3. Agents

Agents are the core of AIDA. These are the AI assistants you configure and interact with. An Agent can:

  • Have a unique personality and set of instructions.
  • Access Knowledge: You can upload documents (PDFs, text files) to a "Knowledge Base" so the Agent can answer questions based on your private data (RAG).
  • Perform Actions: Agents can be equipped with tools to perform specific tasks.
  • Be Deployed: You can talk to agents inside the AIDA dashboard, embed them on your website as a chat widget, or access them via API.

Key Features

  • Multi-Model Support: Leverage powerful AI models from top providers like OpenAI, AWS Bedrock, and more.
  • Secure & Private: Built on a robust security architecture (Supabase RLS) to ensure your data stays private.
  • Real-time Streaming: Enjoy fast, fluid conversations with real-time response streaming.
  • API-First Design: Developers can easily integrate AIDA agents into their own custom applications using our public API.